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FAQ

Q1: Are you a factory or trading company? Where is your company located?

A1: We are a factory 100%, not trading company. Our company is located in SHANDONG, China

Q2: What is the warranty for our container ?

A2: We have 3-5 years warranty for our accessories

Q3: How do you ensure the quality

A3: We are working with four QC processes to guaranty the quality:

1. For raw materials;

2. During the half of production;

3. Final QC test one by one after aging 12 hours;

4. QC selects inspection of the packaged products

Q4: How to do if any quality problems from our reason in the warranty time?

A4: First, take pictures or videos as proof and send to us, and then we will replace new ones for free.

Q5: OEM OR ODM accepted?

A5: Yes, we can do OEM & ODM, logo on the light or package both is available.

Q6: Can we get support if we have our own market position?

A6: Please inform us your detailed market demand, we will discuss and propose helpful suggestion for you, to find the best solution for you.

Q7: What's your MOQ? Can I order small quantity for testing at first order?

A7: For new client, we accept small order for building mutual trust and long-term business relationship.

Q8: What is your shipping method suggested?

A8: Small package via courier such as DHL,Fedex,UPS,EMS; Bigger package by Air shipment; Big package via Vessel

Q9: How many days will samples be finished? And how about the mass production?

A9: Generally 5-7 days for samples making. The leading time of mass production will depend on the quantity.

Q10. What's the payment method you accept?

A10: T/T, L/C, Western union, MoneyGram

Q11: Can i visit your company?

A11: Welcome to visit our factory and it is our great pleasure